FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR RETURN POLICY?
All sales are final on all original and commissioned work. I want all my collectors to be satisfied with their purchase so please reach out with all your questions. Look at the product on different screens/monitors as there can be color variation despite best efforts.
If you have any concerns please contact me directly.
WHAT IS YOUR SHIPPING POLICY?
Purchased paintings are ready for shipment in 3-5 business days. I ship to both US and within Canada.
I do ship to other countries internationally. Before purchasing, let me know your zip/postal code for an estimated shipping cost.
International and US buyers are responsible for any customs/duties/taxes upon arrival in your country.
DAMAGED OR LOST DELIVERIES?
If your painting is damaged/lost in transit, please contact the shipping company (e.g. Canada Post) using your tracking number and use the insurance provided. Standard insurance covering $100 loss is included. Additional Insurance can be purchased. Contact me directly for any concerns.
ANY OTHER QUESTIONS?
Please contact me for any other questions/concerns, I am happy to help!